Auto Repair Shop Manager
Full Time • Savannah
Are you an experienced mechanic tired of turning wrenches every day?
We’re looking for a skilled professional to run our auto repair shop, oversee daily operations, and assist with advanced diagnostics. This role is ideal for someone who knows the trade, enjoys problem-solving, and wants to step into a leadership position.
Job Summary
We’re looking for a skilled professional to run our auto repair shop, oversee daily operations, and assist with advanced diagnostics. This role is ideal for someone who knows the trade, enjoys problem-solving, and wants to step into a leadership position.
Job Summary
The Repair Shop Manager oversees daily operations of the repair shop, ensuring efficient workflow, high-quality repairs, excellent customer service, and profitability. This role is responsible for managing staff, coordinating repairs, maintaining inventory, and ensuring compliance with safety and quality standards.
Key Responsibilities
Operations Management
- Oversee daily shop operations and repair workflows
- Schedule and prioritize repair jobs to meet deadlines
- Ensure repairs meet quality standards and manufacturer specifications
- Monitor productivity and minimize downtime
Staff Management
- Hire, train, supervise, and evaluate technicians and support staff
- Assign work based on skills and workload
- Enforce company policies, safety procedures, and performance standards
- Foster a positive, team-oriented work environment
Customer Service
- Handle customer inquiries, estimates, and complaints professionally
- Ensure clear communication regarding repair timelines and costs
- Maintain high customer satisfaction and repeat business
Inventory & Equipment
- Manage inventory of parts, tools, and supplies
- Order materials as needed while controlling costs
- Ensure proper maintenance and calibration of equipment
Financial & Administrative Duties
- Prepare estimates, invoices, and repair documentation
- Monitor expenses, labor costs, and shop profitability
- Meet sales and performance targets
- Generate reports on productivity, revenue, and customer feedback
Compliance & Safety
- Ensure compliance with local regulations, warranties, and safety standards
- Maintain a clean, organized, and safe work environment
Qualifications
- High school diploma or equivalent (Associate’s or Bachelor’s degree preferred)
- 3–5 years of experience in a repair or service environment
- Prior supervisory or management experience preferred
- Strong technical knowledge relevant to the repair industry
- Excellent leadership, communication, and customer service skills
- Proficiency with repair management software and basic accounting tools
Skills & Competencies
- Leadership and team management
- Problem-solving and decision-making
- Time management and organization
- Customer relations
- Cost control and budgeting
- Technical troubleshooting
Key Performance Indicators (KPIs)
- Repair turnaround time
- Customer satisfaction scores
- Revenue and profit margins
- Technician productivity
- Inventory accuracy
Work Environment
- Fast-paced repair shop setting
- Requires standing, walking, and occasional lifting
- May involve evenings or weekend hours
As a leader in the automotive aftermarket, Meineke is constantly looking for driven and talented individuals to join our team. In over 700 shops spanning coast-to-coast, we look for those who share our passion for high quality repair work to help get our customers back on the road.
A career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop. Whether you’re looking for a position as a Shop Manager, Technician, or Service Advisor, Meineke provides opportunities for real-world experience in your local area.
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Service a wide variety of vehicles
Work with local and national fleet accounts
Receive ongoing training to advance your skill set
Be part of a well-known international brand in a locally-owned center